In this episode, I talk about the trends you need to prioritize going into 2024 when it comes to Customer Experience (CX). It's time to close out 2023 and talk about the trends you need to know for the new year to grow your business.
Visit http://6canons.com/ to invest in my latest virtual hospitality program.
- Prioritize people and the basics of front line hospitality, consistency, and trust
- Analyze your customer journey to reduce friction and prioritize your omnichannel experience
- Utilize A.I. and predictive analystics to deliver hyper-personalized experiences
- Deepen relationships in your community through local participation, sustainability, and good works
It's time for the great service comeback! Visit http://6canons.com/ to invest in my latest virtual hospitality program.
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
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In this episode, we welcome Simon Elliot of 4xi Global Consulting to talk about the future of real estate and employee experience. How can organizations create environments where employees want to be and utilize their space most effectively.
- Employee are looking for reasons to return to the workplace and employers must find ways to magentize the workplace
- Mixed use spaces have the potential to fill corporate real estate with inviting, innovative, and magnetizing offers
- The future of real estate might include several floors of different offerings, such as micro universities, hotels, office space, coworking, and entertainment locations
- The best workspaces will inspire teams to wan to come to the office and create a sense of community and casual collisions
Reach out to Simon Elliot: Hello@4xiconsulting.com
Navigating the Future of Corporate Real Estate: A Pathway to Revival: https://www.4xiconsulting.com/post/navigating-the-future-of-corporate-real-estate-a-pathway-to-revival
It's time for the great service comeback! Visit http://6canons.com/ to invest in my latest virtual hospitality program.
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tik Tok: https://www.tiktok.com/@igniteyourservice
https://www.youtube.com/@TheTonyJohnson
Music: http://www.bensound.com