In this episode, Simon Elliot from 4xi Global Workplace Consulting and Solutions joins us to discuss the future of work and the workplace. Key points:
Consistency and quality are key CX drivers
The workplace of the future will be far more dispersed than ever before
It's time for the great service comeback!
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
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